FAQ

General

• Who do I contact if I have an issue with the Portal?

Enrolment

• If I am a service provider, do I have to enrol for each of my reporting entities separately?
• Do I need to enroll on the Reporting Portal each year?

Reporting

• If an entity account holder has controlling persons that are tax resident in multiple jurisdictions, do they need to be reported in separate filings?
• For account holders that are dual-resident in more than one reportable jurisdiction, do they need to be reported multiple times?
• Can I submit my filing in any other format, aside from XML?
• Is a separate filing required for each receiving jurisdiction, or can I submit an aggregated file with all of my reportable accounts?